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Privacy Policy
We, at Rêve Noir, have created this privacy policy (“Privacy Policy”) to inform you about how the information you provide to us is used and shared. This Privacy Policy applies to our information collection and use practices in connection with our website and the information you provide to us offline, including, without limitation, via phone and email.
This Privacy Policy applies to visitors to the Website, who view only publicly-available content (“Visitors”), and users who register with us (“Registered Users”) and wish to rent our private villa (purchase a product) or purchase an upgraded service not included in the villa rental (purchase a service).
By visiting our website, Visitors are agreeing to the terms of this Privacy Policy.
By registering with us through our website, each Registered User is agreeing to the terms of this Privacy Policy.
By providing us information offline, you are also agreeing to the terms of this Privacy Policy.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device, operating system and version (e.g., iOS, Android or Windows), carrier and country location, hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled), network type (WiFi, 3G, 4G, 5G, LTE) and similar data.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number and address), payment details (including credit card information) when provided, comments and feedback.
Your personal information will be used for the specific reasons stated above only.
Information We Collect
Purpose of Collection
We collect such non-personal and personal information for the following purposes:
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To provide our Users with ongoing customer assistance;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
When you sign up to receive information about our product, you may be required to provide us with certain information about yourself, such as your name, address, e-mail address and phone number. The contact information is used to provide the requested product and to contact you for purposes of direct marketing of our current and future products and services.
When you purchase our product, you must provide us with certain information about the product and service you are seeking to purchase. Such information is collectively called the “Order Information.” The Order Information is used to fulfill your Order.
When you wish to purchase a product or service, you will be required to provide certain information in addition to the Personal Information and Order Information noted above. Such information may include a debit card number, credit card number, expiration date, billing address, activation codes, and similar information. Such information is collectively called the “Billing Information.” Billing Information is collected and processed by our third-party payment processor. We do not directly obtain or process any Billing Information.
How We Store, Use and Share Your Personal Information
Our company's website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Your data is stored on secure servers behind a firewall.
Communication
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, applicable national laws and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages and postal mail.
To Opt-out of Direct Marketing
Customers cannot opt out of receiving transactional e-mails related to their account or their Orders.
You may opt out at any time from the use of your personal information for direct marketing purposes by e-mailing the instructions to this email address: info@villarevenoir.com. Please allow us a reasonable time to process your request.
If you do not want us to process your data anymore, please contact us at info@villarevenoir.com.
To Withdraw Consent
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Our Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, you may contact us at info@villarevenoir.com.